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I still have a warm glow inside.
(picture from Paddington's official website)
"Thank you for taking the time to contact us in connection with the change of ingredients in our chocolate confectionery and ice cream range.
Please note that after recently changing the source of some of the whey that is used in some of our chocolate products we have received lots of feedback that this decision has made it difficult for some of you, especially those of you who are vegetarians, to continue to enjoy our products. We realise that we made a mistake and we apologise. We have committed that we at Mars UK will ensure that a selection of favourite brands including Mars bars, Snickers bars, Galaxy and Maltesers will be suitable for vegetarians in the near future.
Meanwhile we are currently experiencing unusually high volumes of contacts from our consumers and therefore we hope that you understand that, rather than answer your question individually, we are attaching a list of questions and answers we believe would be useful and help answer your enquiry.
Alternatively you can visit our web site (www.masterfoodsconsumercare.co.uk) for this, and other useful information.
Once again thank you for taking the time to contact us. Please do get back in touch, at the dedicated email address below, if your specific query has not been answered and we will do our best to get a speedy response to you.
Yours faithfully
On Behalf of Fiona Dawson
Mars UK
fionadawson@masterfoods.co.uk
Q1.What are you announcing?
A1.We have recently changed the source of some of the whey which is used in our chocolate products made in the UK from a vegetarian friendly variety to one which contains traces of traditional rennet from animal sources. We have received lots of feedback from consumers and reversed this decision.
Q2.Are you reverting to vegetarian recipes for all of those products that were subject to the ingredient change?
A2.Yes, this announcement means that favourite products - Mars bars, Snickers bars, Galaxy, and Maltesers will once again be suitable for vegetarians.
Q3.You make lots of other brands - what about the suitability of them?
A3.Other products will also be suitable for vegetarians including Minstrels, Revels, and Ripple. However, Twix, Bounty and Celebrations will continue not to be suitable for vegetarians.
Q4.I'm a vegetarian - which products can I eat / should I avoid?
A4.Currently we cannot guarantee that our products contain vegetarian rennet. However, we are starting to change our manufacturing process with immediate effect. We want to get our vegetarian products on the shelves as soon as possible. During this process of changing the recipes we will provide updates on this consumer care website, on a regular basis. If you are not sure about the suitability of our products please call us on 0845 0450042.
Q5.Why did you decide to change the ingredients in the first place?
A5.We made the change to broaden our supply base in order to ensure we could continue to provide our consumers with products of consistent quality in the future.
Q6.Will you now consult with consumers on any future changes to products?
A6.Yes. This change was a mistake and we are sorry that we may have prevented consumers from enjoying the products they've always enjoyed."
"The Government has a duty to ensure that any rules applied to blood donation by the National Blood Service (NBS) achieve a balance between risk reduction and security of supply. The self exclusion criterion concerning gay men has been reached through a close analysis of the epidemiology of confirmed HIV and Hepatitis B positive tests among blood samples from people donating blood at United Kingdom Blood Service sessions.
The Government has been advised that every year from the analysis of nearly three million donations collected by the United Kingdom and Irish Blood Services, about 40 donations are confirmed to be positive for HIV. Of these, a third to a half are given by men who, following further enquiries by the NBS, reveal that they are gay men. Some are donating for the first time but some have given at least once in the previous two years and tested negative on the previous occasion. These figures indicate that some gay men are still giving blood in spite of the current rules.
Although safer sex campaigns have had an impact, it is still considered that the risk of gay men being infected with HIV remains sufficiently high to include the criterion that they should not donate blood. Unfortunately, this means there will be healthy gay men who would be suitable for giving blood but who are excluded by the rule.
However, it is not practical to expect donor session staff to be able to differentiate between gay men with lower or with higher risk lifestyles, so all gay men have to be excluded."
So - because 0.006% (or 0.0006 - it's 6.666667e-4 for you maths geeks) of blood transfusions are affected approximately 7-10% of the population are stopped from giving blood. And who are the other two-thirds to half of the donors whose blood is contaminated?